About NinjaBBQ

Outdoor cooking made simple.

NinjaBBQ is a UK-focused online retailer offering a carefully selected range of outdoor cooking products for gardens, patios and memorable meals with family and friends.

Built around your experience

From choosing the right product to delivery and after-sales support, our goal is to make every stage clear and convenient.

Free delivery across the United Kingdom
Secure online payment options
Dedicated customer support
12-month store warranty
Made for outdoor moments Practical products for relaxed cooking, weekend gatherings and everyday outdoor living.
Our approach

A reliable way to shop for outdoor cooking products

We created NinjaBBQ to provide UK customers with a straightforward online shopping experience. Our collection focuses on outdoor cooking equipment and accessories selected for practicality, design and everyday usability.

We believe customers should receive clear information before purchasing and dependable support afterwards. That is why we provide transparent delivery estimates, a 30-day return period, order tracking and direct access to our support team.

Clear delivery information Orders are processed within 1–2 business days, with delivery normally taking 3–5 business days.
Simple returns Eligible items can be returned within 30 days in accordance with our Returns and Refund Policy.
Accessible support Our customer support team is available Monday to Friday, from 9:00am to 6:00pm.
What matters to us

Our customer commitments

We focus on practical service standards that help customers shop with confidence.

01

Secure shopping

We support established online payment methods and maintain a clear checkout experience.

02

Reliable delivery

We provide free UK delivery and shipment tracking once an order has been dispatched.

03

Clear information

Product, delivery, warranty and return information is presented clearly throughout our website.

04

Helpful support

Customers can contact our team by email or telephone for assistance with orders and deliveries.

Free UK shipping Available on all orders
Fast processing Normally 1–2 business days
30-day returns Subject to return conditions
12-month warranty Store warranty protection
Business information

Who operates NinjaBBQ?

NinjaBBQ is operated by a UK-registered private limited company.

Company details

Trading name NinjaBBQ
Legal company name APPLE TREE PROPERTY SERVICES LTD
Company number 15379579
Registered address
21 Padnell Road
Waterlooville
England
PO8 8DZ
United Kingdom
Market served United Kingdom
Trading currency GBP — Pound Sterling

We are here to help

Contact our team if you have a question about a product, an existing order, delivery or a return.

Opening hours Monday–Friday, 9:00am–6:00pm
CONTACT OUR TEAM
Product availability, delivery times and service information may vary. Please review the relevant product page and store policies before placing an order.